We’re HIRING – Join The Team

We’re growing the team at Garden Solutions and hiring for a part-time roles through the JobStart Scheme:

🤝 Sales & Customer Support Assistant – Support customers from first enquiry to final quote. Perfect for someone keen to develop communication, organisation and sales skills in a creative, fast-growing company. [Part-time · Hybrid]

📍 Office & workshop: 110 Lisburn Rd, Glenavy

We are offering an opportunity for a motivated and communicative individual to join our team as a Sales Assistant / Sales Advisor. This role is designed for someone who enjoys working with people, has a natural confidence on the phone, and wants to build real, practical experience in sales.

The position focuses on engaging with customers from our existing enquiry and customer database. These are not cold calls. Customers already know our company and have previously expressed interest in our products. Your role is to follow up on those enquiries, answer questions, explain options clearly, and help customers move confidently towards a decision.

In addition, you will respond to enquiries received through social media, email, and phone, and attend customer meetings when required. You will receive full training on our products, systems, and sales approach, ensuring you are well prepared and supported in the role.

This position is offered under the JobStart Scheme and is intended for individuals who are currently unemployed and in receipt of benefits.

Key responsibilities

• Contacting customers from an existing enquiry and customer database
• Handling enquiries via phone, email, and social media channels
• Presenting products and services in a clear, professional, and engaging way
• Following up with customers and supporting the sales process
• Attending customer meetings when required
• Maintaining accurate and basic records of customer interactions

What we offer

• Full structured training provided
• Laptop and mobile phone supplied
• Part-time position with flexible working hours
• Combination of office-based and remote working
• Minimum wage plus performance-related sales bonuses
• Opportunity to gain valuable, transferable sales and communication skills

The ideal candidate

• Has strong verbal and written communication skills
• Feels comfortable and confident speaking with customers by phone
• Is professional, reliable, and well organised
• Is willing to learn, develop, and follow clear processes
• Has basic IT and social media skills

Previous sales experience is not required. This role suits someone with the right attitude, strong communication skills, and a genuine interest in customer interaction. It offers a solid entry point into sales with training, support, and clear opportunities for development.

If you’re reliable, motivated, and want to join a team passionate about creating beautiful outdoor spaces, we’d love to hear from you.

📩 Fill in the form below to let us know you’re interested in applying. We will be in touch to request a CV and a chat.